Question 1

How quickly can you fix my slow movement?

Accepted Answer

In most cases, we can diagnose and repair slow-moving garage doors the same day you call. Slow movement is often caused by worn rollers, lack of lubrication, or spring tension issues – all of which our technicians can address quickly. For emergency situations, we offer 24/7 service and typically arrive within 1-2 hours.

Question 2

What causes slow movement in garage doors?

Accepted Answer

Slow garage door movement can be caused by several factors: worn or damaged rollers that create friction, springs that have lost tension over time, lack of proper lubrication on tracks and hinges, misaligned tracks, issues with the opener motor or settings, or even cold weather affecting the lubricant viscosity. Our technicians will diagnose the exact cause and recommend the most cost-effective solution.

Question 3

Do you offer financing for new residential door installations?

Accepted Answer

Yes, we understand that a new garage door is a significant investment. We offer flexible financing options to help make your new door more affordable. During your free consultation, we can discuss payment plans that fit your budget. We also accept all major credit cards and can provide detailed quotes so you know exactly what to expect.

Question 4

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once a year, though twice yearly is ideal – especially in coastal environments where salt air can accelerate wear. Regular maintenance includes lubrication, spring tension checks, safety sensor testing, and hardware inspection. This preventative care can extend your door's life by years and prevent costly emergency repairs.

Question 5

Are your technicians licensed and insured?

Accepted Answer

Absolutely. All our technicians are fully licensed, bonded, and insured. They're also IDA (International Door Association) certified, meaning they've completed rigorous training on garage door installation, repair, and safety. This protects you and ensures you're getting service from qualified professionals.

Question 6

What brands of garage doors do you install and repair?

Accepted Answer

We're authorized to install and service all major garage door brands including Clopay, Amarr, Wayne Dalton, CHI, and more. Whether you need a new installation or repair on an existing door of any brand, our technicians have the training and parts to help. We can also help you choose the best brand for your needs and budget.

Question 7

How long does a garage door installation take?

Accepted Answer

A standard residential garage door installation typically takes 4-6 hours, including removal of the old door. More complex installations with custom doors or additional features may take longer. We always provide a time estimate during your consultation and work efficiently to minimize disruption to your day.

Question 8

What warranty do you offer?

Accepted Answer

We provide a 1-year warranty on all labor and workmanship. Additionally, the garage doors and parts we install come with manufacturer warranties that can range from 3 years to lifetime coverage depending on the product. We'll explain all warranty details before any work begins so you know exactly what's covered.

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